Last month I didn’t post about my Stitchfix. In fact, I didn’t even photograph it. I tried everything on in a huff and promptly shipped it back, and then fired off a sternly worded letter.
You see, last month I got four pieces of clothing – two tops and two dresses – and one necklace. The necklace was okay, and I might have even liked it had I not been so annoyed by the clothes. Every single piece had a wrap front. Every. Single. Piece. Three of them were so low that when I tried them on you could see my bra at the point of the vee where the fabric crossed over. The other piece had a very high neckline, but because of the draping of the wrap front, it added about 20 pounds to my torso.
Maybe you’re thinking, “Um, so what? Wrap fronts aren’t the devil?” But you would be wrong. When you have a large chest, like I do, wrap fronts are the devil 99% of the time. This is why I have sent back every single wrap top Stitchfix has ever sent me, and why I have repeatedly told them to stop sending them. So why, why, why would they send me FOUR OF THEM IN ONE BOX. (And don’t even get me started on how all four pieces were brands I have repeatedly asked them not to send, because they are always too short-waisted or just too damn short.)
So. I sent a letter. In it, I mentioned that I’ve been getting Stitchfix for well over a year, that I always send very detailed feedback, and that I regularly blog about my preferences. In fact, Stitchfix has featured me on its blog twice. I reiterated my measurements and body type and confirmed that the sizes in my profile were correct. About 24 hours later I got a very nice email which is most assuredly the same one they send any time they get a complaint about the stylists not paying attention to preferences. In that letter I was told that a) I should consider going up a size, b) it sometimes takes a couple of months for the stylists to find a groove with a new customer, and c) it’s helpful to leave detailed feedback on each Fix.
I was furious. When asked to rate my customer service experience, I gave them a very low score and sent another note to say how they had once again proven they didn’t pay attention to feedback. They have never responded to this one. I went to Type-A Parent conference and told anyone who could listen how annoyed I was, how I had always stuck up for Stitchfix whenever anyone asked me how they could possibly pick the right things. In fact, I defended them in this blog entry right here.
And yet, I didn’t cancel. I went ahead and had my September Fix shipped. And I ended up buying all the pieces. Damn you, Stitchfix. DAMN YOU!
I did not purchase all the pieces without reservation, however. I found myself in one of those situations where it was actually cheaper to keep all the pieces – because of the 20% discount you get for doing so – than to send any of the pieces back. And, in fact, one of the pieces I bought I sold to a friend because it wasn’t right for me.
Here is that piece, the Market and Spruce Chloe chevron-striped maxi skirt. What you can’t quite tell from this picture is that it’s pulled up about two inches above my waist, I’m wearing four-inch heels, and it’s still dragging on the ground in back. Had it been about six inches shorter, I might have kept it. Instead, I passed it on to my friend Lizz who is wonderfully tall.
These are the only two pieces I would have bought, had the discount not made it silly not to keep it all. The jersey of this 41Hawthorn Wrenn top is super soft, I love the color, and while it’s not normally a neckline I try, it works. It should be good for layering under all the chunky vintage cardigans I plan on buying for winter.
And the DL1961 Kenny jeans. The jeans! These are the most expensive jeans I’ve ever bought, and they’re worth every penny. I am heartbroken that DL1961 doesn’t seem to have this cut available on its website, because I would buy another pair right now. Why are they so good? Look:
They are slim without being skintight. They are mid-rise without being mom jeans. And my ass looks fabulous. Who wouldn’t want a dozen pair?
All that said, after wearing them a couple of times they’re a wee bit saggy. They do have four-way stretch, and they were a 30 waist, which is too big to start. I know they’ll tighten right back up after a wash, though, and they’re not annoying saggy. They’re still better than any pair of jeans I owned before.
I would have sent this top back for a couple of reasons. First, as you can see here, it’s a bit see-through. Ya’ll know how I feel about that. I will for sure have to wear a camisole under this, and I don’t own a nude one. Second, the embroidery is in a weird pattern/spot for my shape. If I stand up really straight, my chest bows the print backwards. Joel didn’t feel that was a big deal, or even that it was as noticeable as I at first thought. The fabric is soft and it wears effortlessly, so I’m looking forward to having it around for fall.
This would have also gone back, not because it’s not okay, but because it’s JUST okay. It’s a very thin knit, which doesn’t do much in a Minneapolis winter, and until I looked at this picture I felt the stripes were unflattering. Now that I see it from this perspective, though, it’s kind of good, right? I’m wearing it under a pair of overalls right now and it’s working out great.
This necklace did not come in Stitchfix, but I’ve been looking for a horseshoe for a really long time and I was thrilled to find this one at the Type-A community bizarre. The designer is Lisa Lehmann, and she has a lot of super cool things for sale on her website.
For now, I’m going to continue to get Stitchfix each month. I am hoping that I will get better pieces as a result of contacting customer service – surely there’s a note in my file – and I get too much joy out of it to quit. However, I won’t be recommending it without reservations anymore.